FAQ

HOW LONG ARE LESSONS?

All of our lessons are 30 minutes in duration.

WHAT DO I NEED FOR MY FIRST LESSON?

All you need to bring along is appropriate swimwear, goggles and a towel for your first lesson!

WILL MY SPACE BE HELD AFTER THE TRIAL LESSON?

Yes! After your trial lesson you will receive an enrolment invite to join the rest of the term, you will need to fill this out in advance of the following weeks lesson commencing in order to solidify your space!

WHAT ARE OUR TERM DURATIONS?

Our terms run in 6 week blocks. You are more than welcome to enrol onto the rest of our term if it has already started!

Alternatively, in our hotel venues lessons run in 12 week terms with monthly subscriptions!

HOW CAN I MONITOR MY LEARNERS PROGRESSION?

Every fifth week of term bring along your learners progression booklet which you will have recieved on your first lesson. Our instructors will then update your learners booklet to reflect everything they have achieved that term!

HOW DO I TRACK MY LEARNERS ATTENDANCE?

On our Class 4 Kids site, you will be able to monitor attendance, progression updates and venue related updates.

HOW CAN I PAY?

Our booking system accommodates payments via apple pay, google pay and bank transfer!

DO I GET A SIBLING DISCOUNT?

Yes! 2 or more siblings are eligible for our 10% sibling discount.

WHAT DO I DO IF I KNOW WE WILL BE ABSENT DURING TERM?

As long as we have 24h notice of your absence, your learners lesson will be available for you to catch up on at a time of your convenience!

IS THERE FREE PARKING?

Yes! All of our venues accommodate free parking for all of our learners!